Parts Advisor (Dunstable)

Parts Advisor  – Chiltern Dealership in Dunstable

Working within Renault Trucks  you will be part of a team developing and sustaining superior performance in parts with face to face customer liaison

44 hours a week, Monday to Friday 08.00 – 18.00 (17.00 on Friday) plus alternate Saturday mornings paid extra at time and a half

Paying  between £33,000 and £35,000 DOE and a full UK driving licence is required

Core Responsibilities:

• Front of House counter sales and dealing with customer parts queries
• Ensure customer orders are taken and supplied to the correct specification.
• Ensure that procedures are correctly carried out for the ordering of goods and their receipt.
• Maintain an efficient filing and retrieval system.
• Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
• Ensure the Dealer point works to the criteria laid down in the Company Health and Safety policy.
• Wear personal protective equipment (PPE) when must be worn.

General Duties:

• Work with the team to ensure a strong top team ethos.
• Support the development of character, skills, attitude and superior individual and team performance.
• Ensure that you conduct yourself in a business-like and professional manner.
• Assist with maintaining a clean and professional Service and Parts area.
• Attend any training or development activity that is made available.

Required Competencies:

• To be able to effectively communicate at all levels both written and verbally.
• To be able to develop or work in developing new or enhancing existing processes
• To be able to adapt and take on new skills and approaches.
• To be able to competently use GDS and associated software & systems.
• To be able to competently use desktop PC and associated software & systems

Benefits:

• 25 days holiday rising with service
• pension scheme with employer matched contribution of up to 5%
• healthcare cash back scheme
• discounts across retailers, cinemas and theme parks ++
• discount on Arval Contract Hire cars