Parts Advisor (Dunstable)

Parts Advisor – Chiltern Dealership in Dunstable

Working within Renault Trucks you will be part of a team developing and sustaining superior performance in parts with face to face customer liaison

Mon-Fri 44 hours. Mon-Thursday – two-week rotation 06.00 – 16.00 and 0800 – 18.00 and Friday’s will finish 1 hour earlier on each shift pattern with alternate Saturday mornings paid at time and a half – moving to 1 in 3

Paying £35,000 DOE and a full UK driving licence is required

Core Responsibilities:

  • Front of House counter sales and dealing with customer parts queries
  • Ensure customer orders are taken and supplied to the correct specification.
  • Ensure that procedures are correctly carried out for the ordering of goods and their receipt.
  • Maintain an efficient filing and retrieval system.
  • Ensure that the parts area is kept clean and tidy, and that equipment is in good condition reflecting the image of an efficient and modern Retail Dealer point.
  • Ensure the Dealer point works to the criteria laid down in the Company Health and Safety policy.
  • Wear personal protective equipment (PPE) when must be worn.

General Duties:

  • Work with the team to ensure a strong top team ethos.
  • Support the development of character, skills, attitude and superior individual and team performance.
  • Ensure that you conduct yourself in a business-like and professional manner.
  • Assist with maintaining a clean and professional Service and Parts area.
  • Attend any training or development activity that is made available.

Required Competencies:

  • To be able to effectively communicate at all levels both written and verbally.
  • To be able to develop or work in developing new or enhancing existing processes
  • To be able to adapt and take on new skills and approaches.
  • To be able to competently use GDS and associated software & systems.
  • To be able to competently use desktop PC and associated software & systems

Benefits:

  • 25 days holiday rising with service
  • pension scheme with employer matched contribution of up to 5%
  • healthcare cash back scheme
  • discounts across retailers, cinemas and theme parks ++
  • discount on Arval Contract Hire cars
Business Areas: HGV Dealership HGV Vehicle Parts LCV Parts Parts Vehicle Industry
Job Types: HGV Parts HGV Parts Sales LCV Parts Parts Advisor
Job Locations: Dunstable

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