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Flexible: Information Systems (IT) Support Manager

Closing Date: 18th January 2019

Ref: 89707BR

This position can be based at either Dunstable (LU5) or Nuneaton (CV10) 

Paying up to £50,000 dependent on location and experience, plus company car and attractive benefits.

Working for the Renault Truck Commercials Group, this exciting field based position is looking for an individual who can deliver IS support and the IT infrastructure to the RTC regional dealerships, the Senior Management Team (SMT) along with managing the mobile and fixed telephone contracts and supply of. 

Overview:

  • To support the SMT to advise the RTC depots on IS/IT solutions for all business processes

  • To manage the technical administration and authorisation of all local IT systems, to install and support all IT hardware as well as supporting all business activities ensuring any downtime is maintained at a minimum. 

  • To manage all change and fault events ensuring comprehensive and appropriate communication is delivered in all instances.

Your experience and skills:- 

  • First class communication skills written and oral with the articulation of thought to apply appropriate methods to suit situation and audience

  • In-depth knowledge and understanding of IT environments and networked services

  • Strong analytical and problem solving issues in complex environments.

  • Excellent Microsoft Windows user environment and Microsoft Office Applications knowledge.

  • Excellent analytical and numerical skills.

  • Knowledge of Group Dealer Systems  -  access to and workings of each

  • Knowledge of Group IT processes and service portfolio

  • Over 5 years of experience of support in a complex IT/IS environment.

  • Understanding of networks and networked services.

  • Management of users in excess of 150

The Renault Truck Commercials network has nine dealerships:- Bristol, Cardiff, Dunstable, Exeter, Felixstowe, Nuneaton, Reading, Tipton and West Thurrock.  This role will require travel around the network as well as meetings at Volvo in Warwick, therefore a full UK Drivers Licence is required.

For further information please contact:

recruitment@renault-trucks.com

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